jillbet is committed to protecting the privacy and personal data of every Filipino player on our platform. This Privacy Policy explains what data we collect, why we collect it, how it is used and stored, and the rights you hold under Philippine law.
This Privacy Policy ("Policy") applies to all personal data collected and processed by jillbet in connection with your use of the jillbet platform at jillbet.org, including account registration, gaming activity, financial transactions, customer support interactions, and marketing communications.
jillbet recognizes that your personal data belongs to you. We are committed to handling it with transparency, collecting only what is necessary, and using it only for the purposes described in this Policy. This Policy is written in compliance with Republic Act No. 10173, known as the Data Privacy Act of 2012 ("DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC") of the Philippines.
By creating a jillbet account or continuing to use the jillbet platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, please do not create or continue using a jillbet account.
The data controller responsible for your personal data collected through the jillbet platform is jillbet, the operator of jillbet.org. As data controller, jillbet determines the purposes and means of processing your personal data and is accountable for its lawful handling in accordance with the DPA.
jillbet has designated a Data Protection Officer ("DPO") in compliance with NPC requirements. Inquiries and requests relating to your personal data may be directed to the jillbet support team via live chat at jillbet.org or by email at [email protected]. The DPO will respond to all privacy-related correspondence within fifteen (15) business days.
When you create a jillbet account, we collect: full legal name; date of birth; residential address in the Philippines; email address; mobile phone number (Philippine network); and username and encrypted password credentials.
To comply with PAGCOR Know Your Customer requirements and applicable Anti-Money Laundering regulations, we collect: copies of government-issued Philippine identification documents (such as PhilSys ID, driver's licence, passport, or UMID); selfie photographs submitted for identity verification; and proof of address documentation where required.
We collect records of all deposits, withdrawals, and gaming transactions conducted on the jillbet platform, including: payment method details (GCash reference numbers, PayMaya account references, bank account details used for BPI, BDO, or Metrobank transfers); transaction amounts in Philippine Peso (PHP); timestamps; and transaction status records.
We collect records of games played, bets placed, wager amounts, outcomes, session durations, and game preferences. This data is used to operate the platform, detect fraud, comply with regulatory reporting obligations, and — where you have opted in — personalize your jillbet experience.
We automatically collect: IP address; device type, model, and operating system; browser type and version; session identifiers and cookies; and general geographic location derived from IP address. This data is used for security monitoring, fraud detection, platform optimization, and compliance with geographic access restrictions.
Records of your communications with jillbet's customer support team, including live chat transcripts, are retained for quality assurance, dispute resolution, and regulatory compliance purposes.
jillbet processes your personal data for the following purposes:
jillbet processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012:
jillbet shares personal data with trusted third-party service providers who process data on our behalf under binding data processing agreements that require them to maintain appropriate security measures and process data only as instructed by jillbet. These include: payment processors (GCash/GXI, PayMaya/Voyager, Philippine banking partners); identity verification service providers; cloud infrastructure and data hosting providers; and fraud detection and cybersecurity service providers.
jillbet will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, Philippine law enforcement agencies, and other competent authorities where required to do so by law, court order, or binding regulatory requirement. jillbet will, where legally permissible, notify affected players of such disclosures.
jillbet does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Your data is your data. Any sharing with third parties is strictly limited to what is necessary for the purposes described in this Policy.
jillbet retains personal data only for as long as necessary to fulfill the purposes for which it was collected, in accordance with the following schedule:
Upon expiry of applicable retention periods, personal data is securely deleted or anonymized in accordance with NPC guidelines.
jillbet implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:
In the event of a personal data breach that poses a risk to your rights and freedoms, jillbet will notify affected data subjects and the NPC within the timeframes prescribed by applicable regulations.
As a data subject under the Data Privacy Act of 2012, you hold the following rights with respect to your personal data held by jillbet:
To exercise any of the above rights, please contact jillbet via live chat at jillbet.org or email [email protected]. jillbet will respond within fifteen (15) business days. Identity verification may be required before processing certain requests.
jillbet uses cookies and similar tracking technologies on the jillbet platform to enable essential platform functionality, maintain your session after login, remember your preferences, detect fraudulent access patterns, and — where you have consented — analyze platform usage and deliver relevant promotional content.
Strictly necessary cookies that enable core platform functions (such as maintaining your login session) cannot be disabled without preventing your use of the platform. These cookies do not require your consent under applicable law.
Non-essential cookies used for analytics and personalization are only placed with your prior consent. You may manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect platform functionality.
The jillbet platform is strictly restricted to individuals aged 21 and above in compliance with PAGCOR regulations. jillbet does not knowingly collect personal data from persons under 21 years of age. Age verification is performed as part of the KYC process for all accounts. If jillbet discovers that personal data has been collected from a minor, the account will be immediately suspended, the data will be deleted, and the matter will be escalated in accordance with PAGCOR reporting requirements. Parents and guardians who believe a minor has registered on jillbet should contact the support team immediately via live chat at jillbet.org.
jillbet may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. Material changes will be communicated to registered players via email or in-platform notification with a minimum of seven (7) days' notice before the amended Policy takes effect. The "Last Updated" date at the top of this Policy will reflect the date of the most recent revision. Continued use of the jillbet platform after the effective date of any amendment constitutes acceptance of the revised Policy.
For all privacy-related inquiries, requests to exercise your data subject rights, or to contact jillbet's Data Protection Officer, please use the following channels:
jillbet's Data Protection Officer will acknowledge all privacy-related correspondence within two (2) business days and provide a substantive response within fifteen (15) business days.
jillbet processes personal data in full compliance with the Philippines Data Privacy Act of 2012 and NPC issuances. Your rights as a Filipino data subject are recognized and enforceable against jillbet, not just aspirational policy text.
All personal and financial data at jillbet is encrypted using TLS 1.3 during transmission and AES-256 at rest. Your GCash references, bank details, and ID documents are never stored in plaintext on any jillbet system.
jillbet does not sell, rent, or trade your personal data to third parties for commercial purposes — ever. Any data sharing is strictly limited to service providers who are contractually bound to protect it and regulators who are legally entitled to it.
Under RA 10173, you have the right to access, correct, delete, and port your jillbet personal data. These rights are real and exercisable — not just listed to satisfy compliance. Contact our DPO any time via live chat or [email protected].
Identity verification at jillbet is conducted under strict PAGCOR KYC guidelines. Your Philippine government-issued ID and supporting documents are handled by verified providers, retained only as required by regulation, and deleted at the end of applicable retention periods.
In the unlikely event of a data breach, jillbet is committed to notifying affected players and the NPC within the legally required timeframes. You will not be left in the dark — transparency in security incidents is part of jillbet's commitment to Filipino players.
Questions about how jillbet handles your data? Our Data Protection Officer and support team are available 24/7. Log in to access live chat and get answers fast.
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